The Cisco Unified IP Phone 7970G fills the communication needs of executive and high-end office environments that conduct moderate telephone traffic. Dedicated voicemail, directories, settings, and services keys are provided to deliver easy access to key features. Illuminated mute and speakerphone keys are provided to give a clear indication of speaker status. A high-resolution, color, touch-sensitive screen provides clear visual indication of the calls that are being handled, and Extensible Markup Language (XML) services deliver a rich user experience. The Cisco Unified IP Phone 7970G offers numerous important security features plus the choice of IEEE 802.3af Power over Ethernet (PoE), or local power through an optional power adaptor while still retaining compatibility with Cisco PoE equipment.